Help Articles
Our comprehensive guides are here to provide you with the support and insights you need.
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Analytics
Attendance
- Attendance Reporting Dashboards Guide
- How to Review Attendance Data
- How to Add a Drop-In Session
- How to Adjust or Delete a Child's Check In & Out Time
- How to Use the Manage Capacity Feature
- How to Use the Manage Closures Feature
Business
Billing
- How to Preview a Family's Bill
- How to Manually add a Credit or Charge to an Account
- Billing Reporting Dashboards Guide
- How to Create Adjustment Reasons
- How to Record a Deposit in an Enrollment Form
- Period Accounting Management
Bus Rosters
Center
- How to View and Manage Center Notifications
- How to Add New Spaces to your Center
- How to Add New or Edit an Existing Class
- How to Create and Manage Fees
- How To Edit and Deactivate a Center
- Center Overview Video
Education
Employees
- How to Create Custom Positions
- How to Edit an Employee Profile
- How to Modify an Employee's Role & Permissions
- How to Affiliate an Employee with Multiple Centers
- How To Manage Time Off Requests
- How to View and Manage the Time Log
Engagement
Enrollment
- Enrollment Reporting Dashboards Guide
- Setting Up a Drop-In Care Registration Option for Online Enrollments
- Enrollment Web Portal
- Organizing Enrollment Programs by Groups
- How To Print A Blank Enrollment Form
- Sending Re-Enrollment Requests
Families
- How to Add an Account to a New Center Location
- How to Create an Account for a New Family
- How to Edit an Account name
- How to Archive, Remove, and Add New Children to an Account
- How to Verify Contact Relationship and Permission to a Child
- View & Update Child Information
Kiosk
KISI
KT School
KT Workforce Connect
Parent Resources
- Access your 2024 Year End Statement for Tax Purposes in KT Connect
- Enabling Push Notifications in KT Connect
- How to Express Check-in/out your Child(ren)
- How to use Kisi Door Unlock as a Parent
- How to Access the KT Connect Website
- Adding & Enrolling Another Child in Care
Point of Care
- Student Messaging from the Classroom
- Accessing Education Resources from The Classroom
- Creating Temporary Classroom Groups in Point of Care
- How to Take Custody of a Child or Group of Children in Point of Care
- Delayed Activity Feed Notes
- Point of Care Overview
Photos
Settings
Subsidies
- How to Add an Agency Credit to a Family Account
- How to Set Up a New Agency
- How to Add Subsidy Billing to the Children on an Account
- How to Use the Children Overview Dashboard
- How to View, Edit, and Archive an Agency
- How to Edit the Subsidy Payment Schedule on an Account