Each account is assigned to a billing cycle, which determines when the family will be billed. For example, billing may occur monthly on the first day of the month or weekly on the Friday before the period of service begins.
A billing cycle may be configured to bill in one of the following ways:
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In advance for services not yet rendered – Students are charged and pay for their scheduled attendance before services are provided.
- Example: Tuition for February is billed and due on January 15, before services are provided.
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In arrears for services rendered – Students have already attended, and charges are applied for the completed service period.
- Example: Tuition for January is billed on February 1st, after the services have been provided.
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For the current period of services – Students are charged and pay during the active service period.
- Example: Tuition is due on Monday of the week the student is scheduled to attend.
A business may have multiple billing cycles; however, only one billing cycle can be applied to each account. Below are the steps required to set up a billing cycle in Kangarootime.
How to set up a Billing Cycle:
1. Select Billing from the Navigation Panel
2. Select Settings
3. Select Cycles tab
4. Complete the empty fields:
- Choose WHEN the bill goes out (e.g. during the period of service, or before)
- Choose the DURATION for billing (e.g. monthly)
- Choose which DATE the bill will go out (e.g. Mondays)
- Choose the period of time that an invoice will be available (e.g. 3 days before)
- Optional: Enter the number of days before a late payment fee kicks in (e.g. 3 days) with an amount (e.g. $25)
5. Select Save
6. Name your billing cycle, and assign it to a center(s), or, your entire business (and every center within)
7. Select Save
Please contact helpdesk@kangarootime.com with any questions.