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Getting Started with Enrollment Management (Re-Enrollment)

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Enrollment Management allows centers to accept re‑enrollment requests as well as requests for additional enrollment (such as summer program enrollment) from currently enrolled families. The following section outlines the configuration steps required in Kangarootime to enable this feature. To view the experience from a parent’s perspective, please refer to How to Re-Enroll Your Child(ren).

Table of Contents:

Configuring Enrollment Management

Verifying Your Class Settings

Creating Enrollment Programs

Managing Re-Enrollment Requests

Configuring Enrollment Management in Kangarootime

  1. Select Enrollment
  2. Select Settings
  3. Locate the Re-enrollment tab within this page
  4. Locate the Global Center Settings table
  5. Toggle Family Access to Enrollment Management from OFF to ON
  6. Toggle Requires Form Upon Re-Enrollment to ON if you wish all familes to review and modify their previous enrollment information  
    • Please note: Turning the Requires Form Upon Re-Enrollment toggle to ON will still require familes to pay any application or registration fee associated with the form. 

Global Center Settings can be overridden at the center or school level by switching the Family Access or Requires Form Upon Re-Enrollment toggles from ON to OFF.

Please contact helpdesk@kangarootime.com if you do not have the Settings button within the Enrollment tab

Verify Age Settings in Your Classes

  1. Select Enrollment
  2. Select Classes
  3. Select the class you will associate with your enrollment program (Ex: Preschool School Class, for families enrolling children in next year's Preschool School Program)
  4. Within the Regulation box & Override Settings, view the age range

Children whose ages fall outside of this window will not be able to enroll. Make adjustments accordingly and Save (e.g., if your age range is 6 to 11, and you have a 5.5-year-old looking to enroll, you'll need to override the age settings to encompass all appropriate ages).

Setting up Enrollment Programs in Kangarootime

  1. Select Enrollment
  2. Select Programs 
    • Don't see the Programs button? Select Settings instead, then Offer Settings, switch your Application Flow Type, & Save
  3. Choose Create Program
  4. Complete the required fields (this WILL be visible to parents)
  5. Select Next
  6. Choose the Center & Class you will associate with this program, and then the Fee associated with this program
    • When the system creates a contract for an enrolled child, it will use the relative center, class, & fee
  7. Save your Program & Confirm the details

Managing Re-Enrollment Requests

  1. Select Enrollment
  2. Select Lead Management
    • Approval Pending: These are completed applications that are awaiting your approval. Once approved, a future contract will be created with the child(ren)'s program selection details.
    • Waitlist: Applicants appear here when no spots are currently available in their selected program, and the family has chosen to join the waitlist. You will manage this list and accept applicants as openings become available.
    • Completed: Applications that have been accepted will remain in this list and can be viewed by adjusting the filter's date range. 
    • Lost Opportunities: Applications are marked as lost when the family is no longer interested in attending that program.
    • Error: Kangarootime Support will email your school or center’s primary contact if an application error is reported and requires intervention from the school or center to resolve.

For questions, please contact helpdesk@kangarootime.com 

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