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Getting Started with Enrollment Management (Re-Enrollment)

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With Enrollment Management, centers can accept re-enrollment requests as well as requests for additional enrollment (such as enrollment in summer programs) from actively enrolled families.

Below, we'll walk through the configuration requirements in Kangarootime to set up Enrollment Management. To view the experience from a parent's point of view, please visit this article.

Table of Contents:

Configuring Enrollment Management

Verifying Your Class Settings

Creating Enrollment Programs

Managing Re-Enrollment Requests

 

Configuring Enrollment Management in Kangarootime

  1. Select Enrollment
  2. Select Settings
  3. Locate the Family Access tab within this page
  4. Within the Family Access tab, toggle Family Access to Enrollment from OFF to ON
  5. Identify which center(s) you'd like to allow Enrollment Management at, then toggle the Family Access from OFF to ON

Watch these steps in a video!

Please contact helpdesk@kangarootime.com if you do not have the Settings button within the Enrollment tab

Verify Age Settings in Your Classes

  1. Select Centers
  2. Select Classes
  3. Click into the class you will associate with your enrollment program (Ex: After School Class, for families enrolling children in next year's After School Program)
  4. Within the Regulation box & Override Settings, view the age range
    • Children whose ages fall outside of this window will not be able to enroll. Make adjustments accordingly and Save (e.g. if your age range is 6 to 11, and you have a 5.5 year old looking to enroll, you'll need to override the age settings to encompass all appropriate ages).

Watch these steps in a video!

Setting up Enrollment Programs in Kangarootime

  1. Select Enrollment
  2. Select Programs 
    • Don't see the Programs button? Select Settings instead, then Offer Settings, switch your Application Flow Type, & Save
  3. Choose Create Program
  4. Complete the required fields (this WILL be visible to parents)
  5. Select Next
  6. Choose the Center & Class you will associate with this program, and then the Fee associated with this program
    • When the system creates a contract for an enrolled child, it will use the relative center, class, & fee
  7. Save your Program & Confirm the details

Watch these steps in a video!

Managing Re-Enrollment Requests

  1. Select Enrollment
  2. Select Lead Management
    • Approval Pending: these are completed applications that are awaiting your approval. Once approved, a future contract will be created with the child(ren)'s program selection details.
    • Waitlist: applicants are added to the waitlist when there is not a current spot in the program of their choice, so they have elected to be added to the waitlist. You will manage your waitlist & accept applicants as spots open up.
    • Completed: completed applications that have been accepted by you will be listed here for up to 7 days.
    • Lost Opportunities: applications are marked as lost when the family is no longer attending that program. They will appear in the lost opportunities list for up to 7 days.

Watch these steps in a video!

For questions, please contact helpdesk@kangarootime.com 

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