Sometimes a family or caregiver may need to settle a balance via multiple different payment methods, and it's possible that payment method may be different than what's stored on the account. Kangarootime provides a straightforward way to add individual payments to be applied to an Account's balance.
How to Add a Manual Payment
1. Click Billing from the left-hand navigation menu
2. Click Payments
3. Click +Add Payment
4. Complete the mandatory fields (indicated with an *)
5. Enter an optional note
6. Select Save
Once the payment has been saved, it will be reflected in the Account of the payee.
Please contact helpdesk@kangarootime.com with any questions.