Kangarootime allows schools/centers to add Internal Notes to a family's account. This information is stored within the family's profile and will be accessible to employees who have the appropriate permissions. Once a thread has been started, additional relevant information can be added to the thread, or a new thread may be created if applicable.
Table of Contents
Add an Internal Note to a Family's Account
Add an Internal Note to a Family's Account
- Select Families within the navigation menu
- Select Accounts
- Search and select the family's account you wish to add an internal note
- Select Internal Notes
- Select Add Note Thread
- Complete each required field indicated with an *
- Select Save
How to View a Note Thread
- Select Families within the navigation menu
- Select Accounts
- Search and select the family's account you wish to add an internal note
- Select Internal Notes
- Select the three-dot More icon
- Select View note thread
How to Add to a Note Thread
- Select Families within the navigation menu
- Select Accounts
- Search and select the family's account you wish to add an internal note
- Select Internal Notes
- Select the three-dot More icon
- Select View note thread
- Type in the New Comment section
- Select Post Comment
How to Archive Note Thread
A note may be removed by archiving the note thread. Archiving will remove the note from the system and should only be used if the information is not required to be viewed in the future.
- Select Families within the navigation menu
- Select Accounts
- Search and select the family's account you wish to add an internal note
- Select Internal Notes
- Select the three-dot More icon
- Select Archive Note Thread
- Select Confirm
Please contact helpdesk@kangarootime.com with any questions