Need to make an Electronic Payment in the KT Connect app?
Please note, if you would like to make a payment via your web browser, please refer to our support article on how to make online payments: How to Access the KT Connect Website – Kangarootime (K2). Associated with more than one account at your center? View instructions below.
Step 1: Open your KT Connect app and select the Billing tile
Step 2: You’ll then be brought to the screen where you can view your balance, manage your account, review itemized bills, manage autopay, and more.
Tap Payment Methods and complete the necessary fields to add a credit card or bank account prior to attempting to make a payment.
Step 3: When a payment method has been added, you can select Make a payment
Once a payment method has been added, select Manage autopay to enable autopay for your account.
*Please Note: Autopay must be set up 48 hours prior to receiving your first bill to ensure the payment generates on time.
Step 4: Go ahead and pay your bill by tapping on the Pay Now button.
*All associated service fees will be present prior to you making a payment.
**If you want to edit your payment amount, tap on the Payment Amount link
If you are associated with more than one account:
- From the home screen, select Total Amount Due
- You will be able to view both accounts and the amount due for each
- Select the account you'd like to pay the balance for
- Proceed with the steps above to make a payment
Watch a video on this process:
Please contact helpdesk@kangarootime.com with any questions.