Need to make an Electronic Payment in the KT Connect app?
Please note, if you would like to make a payment via your web browser, please refer to our support article on how to make online payments: How to Access the KT Connect Website – Kangarootime (K2). Associated with more than one account at your center? View instructions below.
Step 1: Open your KT Connect app and select the Billing tile
Step 2: Tap Payment Methods and complete the necessary fields to add a credit card or bank account prior to attempting to make a payment.
Step 3: When a payment method has been added, you can select Make a payment
Once a payment method has been added, select Manage autopay to enable autopay for your account.
*Please Note: Autopay must be set up 48 hours prior to receiving your first bill to ensure the payment generates on time.
Step 4: Go ahead and pay your bill by tapping on the Pay Now button.
*All associated service fees will be present prior to you making a payment.
**If you want to edit your payment amount, tap on the Payment Amount link
If you are associated with more than one account:
- From the home screen, select Total Amount Due
- You will be able to view both accounts and the amount due for each
- Select the account you'd like to pay the balance for
- Proceed with the steps above to make a payment
Watch a video on this process:
Please contact helpdesk@kangarootime.com with any questions.