In the event a family is eligible for a reduced price of care (military discount, sibling discount, employee discount, etc.), Kangarootime allows you to apply the discount to an account or specific children within the account.  This provides flexibility to make sure all discounts are applied properly and the bill is reduced correctly.  


To apply a Recurring discount to an account follow the steps below: 

  1. Select Families from the purple navigation menu
  2. Select Accounts
  3. Click the Account Name
  4. Select the Billing tab located within the account 
  5. Select the Discounts tab
  6. Click + Apply Discount
  7. Complete the mandatory fields (indicated with an *)
  8. Select Save



To apply a Manual discount to a specific account transaction follow the steps below: 


  1. Using the purple navigation menu, click on Families
  2. Click on Accounts
  3. Click on the Account Name
  4. While under the account, click on the Billing tab.
  5. Click on Transactions
  6. Locate the transaction that needs to be discounted
  7. Click on the down arrow
  8. Click on the pink Add New Discount
  9. Select the discount within the drop-down menu
  10. Click the pink Save button



Please contact helpdesk@kangarootime.com with any questions.